Privacy policy

Privacy Policy

Last Updated: August 30, 2026

This Privacy Policy explains how personal data is collected, processed, stored and shared by elliatt.shop (“we”, “us”, “our”), operating the website https://elliatt.shop. Our online retail store sells dresses, matching sets and other women‑focused apparel. This policy applies to all website visitors, account holders and purchasing customers. By browsing, accessing or placing orders on our website, you consent to the data‑handling practices described in this document.

Personal Information We Collect

We gather information actively submitted by you and automatically‑collected technical data while you browse our online store.

Information You Voluntarily Provide

Personal data is collected when you create a customer account, complete checkout, submit contact‑form enquiries, send support emails, subscribe to newsletters or reach out to us via email at info@elliatt.shop. This information includes: ‑ Full name, billing address, shipping address, email address and contact phone number ‑ Order records and purchase history for dresses, matching sets and other clothing items ‑ Content of support messages, return requests, sizing questions and product‑related feedback sent to our customer service inbox ‑ Any additional details you provide for returns, exchanges or special‑order enquiries

We do not store full credit‑card or complete payment credentials. All payment transactions are securely processed by independent third‑party payment service providers.

Automatically‑Collected Device & Browsing Information

When you visit https://elliatt.shop, we automatically collect technical browsing‑related data including IP‑address, browser type, operating system, time zone, referring websites, visited product pages, click‑stream behaviour and session duration. This information is captured through server log‑files, cookies and comparable tracking technologies.

Cookies: Cookies are small text‑files saved onto your device. Session‑based cookies maintain your shopping cart contents for dresses and matching‑set purchases. Persistent cookies remember your preferences for future site visits. You can adjust your browser settings to reject non‑essential cookies; disabling cookies may reduce certain website functions. General educational information on cookies can be reviewed at www.allaboutcookies.org.

How We Use Your Personal Information

Your personal data is used for the following legitimate business purposes:

  1. To process, fulfil and deliver your orders of dresses, matching sets and other apparel; generate order confirmations, payment receipts and shipping‑status notifications.
  2. To respond to customer‑service enquiries, manage return‑refund workflows, resolve complaints and provide sizing or fabric‑related support via info@elliatt.shop.
  3. To maintain website security, detect fraudulent transactions and stabilise the technical operation of our online store.
  4. To send marketing newsletters, promotional offers and new‑arrival announcements for women’s apparel only after you have given explicit opt‑in consent. Every marketing email includes a functional unsubscribe link.
  5. To analyse website‑usage patterns, evaluate customer preferences and improve our product assortment and overall shopping experience.
  6. To comply with applicable legal obligations including accounting, tax‑keeping and regulatory requirements.

Sharing of Personal Information

We will never sell, rent or trade your personal data to unrelated third‑party marketing organisations. Personal information may only be disclosed to trusted service providers acting as data processors on our behalf: ‑ Shopify: Our e‑commerce platform provider hosting our online store, managing checkout workflows and storing order records. ‑ Payment Service Providers: Authorised third‑party gateways that securely process customer payment transactions. ‑ Logistics & Shipping Partners: Carriers receiving your delivery address for dispatching ordered dresses and matching sets. ‑ Email Service Providers: Tools used for transactional order notifications and consented marketing communications. ‑ Analytics Providers: Services generating anonymised statistics for website optimisation and performance improvement.

All external service providers are bound by data‑processing agreements and may process your personal data solely for tasks commissioned by us. We may release personal information if legally compelled by valid court orders or official authority requests, or to protect our legal rights and legitimate business interests.

Data Security

We implement suitable administrative, organisational and technical security safeguards to protect your personal information against unauthorised access, alteration, disclosure or destruction. Please note that no internet transmission or electronic‑storage system can guarantee absolute security. If you suspect a data‑security incident related to our website, please notify us immediately via info@elliatt.shop.

Data Retention Period

Personal data will only be retained as long as necessary to fulfil the purposes for which data was collected: ‑ Order‑related records are kept to satisfy accounting, tax and commercial legal obligations for the legally required retention period. ‑ Customer‑support correspondence is stored to resolve your enquiries and securely archived afterwards. ‑ Marketing‑related contact information is kept until you submit an unsubscribe opt‑out request. ‑ When data is no longer required, personal records will be securely erased or anonymised.

Your Privacy Rights

Subject to applicable local data‑protection legislation, you may hold the following data‑subject rights: ‑ Right to access copies of your stored personal data ‑ Right to rectify inaccurate or incomplete personal information ‑ Right to erasure (“right to be forgotten”) under applicable conditions ‑ Right to restrict processing of your personal data ‑ Right to data portability in a structured, machine‑readable format ‑ Right to object to processing based on legitimate interests or direct‑marketing activities ‑ Right to withdraw any previously‑given consent at any time

To exercise any of these privacy‑related rights, submit your written request by email to info@elliatt.shop. We may verify your identity before handling your application. If you receive marketing emails, you can opt‑out either by clicking the unsubscribe link included within marketing messages or sending an opt‑out email to info@elliatt.shop.

Children’s Privacy

Our website and apparel products are intended for adult customers. We do not knowingly collect personally‑identifiable information from children under 13 years old. Should you believe we have obtained personal data from minors without parental consent, please contact us immediately, and we will delete such information from our systems.

Third‑Party Website Links

Our website may contain hyperlinks directing you to external third‑party sites. We exercise no influence over external‑site content, privacy standards or commercial practices. We strongly recommend reviewing the privacy policy of every third‑party site you visit after leaving https://elliatt.shop.

Changes to this Privacy Policy

elliatt.shop reserves the right to revise this Privacy Policy at any time. Updated provisions take effect immediately upon publication on https://elliatt.shop. Continued use of our website after publication of modifications constitutes acceptance of revised terms. We advise periodic review of this page.

Privacy‑Related Contact

If you have any questions, concerns or requests regarding this Privacy Policy or our personal‑data‑handling practices: Email: info@elliatt.shop